Terms of service
1. Company Information
Brilliant Diamond Jewellery
Doha, Qatar
Email: brilliantdiamondjewellery@gmail.com
Phone/WhatsApp: +974 55382328
2. Eligibility
By using this website, you confirm that:
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You are at least 18 years old or using the website under parental supervision.
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You provide accurate and complete information when placing orders.
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You agree to comply with all applicable laws and regulations.
3. Products & Pricing
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All products listed are subject to availability.
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We reserve the right to modify prices at any time without prior notice.
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Due to fluctuations in gold and diamond market prices, product prices may change.
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We strive to display product colors and images accurately, but actual appearance may vary slightly.
4. Orders & Payment
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Orders are confirmed only after successful payment.
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We reserve the right to cancel any order due to pricing errors, suspected fraud, or stock unavailability.
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Accepted payment methods will be listed at checkout.
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In case of cancellation by us, a full refund will be issued.
5. Shipping & Delivery
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Delivery timelines are estimates and may vary.
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Brilliant Diamond Jewellery is not responsible for delays caused by courier services.
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Risk of loss transfers to the customer upon delivery confirmation.
6. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Please review that policy carefully before purchasing.
7. Custom & Made-to-Order Jewellery
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Customized, engraved, or resized jewellery cannot be cancelled or returned.
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Production timelines for custom orders may vary.
8. Intellectual Property
All website content, including:
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Logos
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Product images
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Designs
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Text
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Graphics
Are the exclusive property of Brilliant Diamond Jewellery and may not be copied, reproduced, or used without written permission.
9. User Conduct
You agree not to:
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Use the website for unlawful purposes.
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Attempt to hack, disrupt, or damage the website.
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Submit false or misleading information.
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Misuse product reviews or submit inappropriate content.
10. Limitation of Liability
Brilliant Diamond Jewellery shall not be liable for:
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Indirect or incidental damages.
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Losses resulting from misuse of products.
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Delays beyond our reasonable control.
Our maximum liability shall not exceed the amount paid for the product purchased.
11. Warranty & Product Care
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Natural diamonds and gemstones may have minor variations.
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Proper care is required to maintain jewellery condition.
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Damage caused by improper use is not covered.
12. Privacy
Your personal information is handled according to our Privacy Policy.
13. Governing Law
These Terms shall be governed by the laws of the State of Qatar.
Any disputes shall be subject to the jurisdiction of Qatar courts.
14. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.